Frequently Asked Questions

How do I create an account?

Go to the Register page and fill in the required details. Students and faculty must select their campus, college, and program. Staff and librarian roles require an access key.

How can I borrow or reserve a book?

Search the catalog, open a book's details, and use the Reserve option. Availability and special classifications may affect borrowing rules.

Why can’t I access some features?

Some features depend on your role (student, faculty, staff, librarian). Staff accounts may require approval by a librarian before full access is granted.

How are fines calculated?

Fines are based on overdue items and library policies. Check the My Fines page for details and history.

Who do I contact for help?

Please reach out to your library administrator. For account issues, you may also check the Help Center if available.

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